Editorial Policy

Rock Custom Pinball publishes practical coverage for pinball owners, buyers, collectors, renters and event hosts. The aim is to help readers understand machines, compare meaningful differences, and decide what they can safely inspect themselves—and when the manual or a qualified technician should take over.

Accuracy and useful context

Articles are built around a clear reader question and give factual claims the context needed to be useful. We distinguish confirmed information from manufacturer or supplier statements, community reports and editorial judgment. A reported symptom is not presented as a diagnosis, and an expensive modification is not treated as an improvement without considering its practical benefit, reversibility, safety and effect on future service.

Time-sensitive details such as prices, availability, software status, edition features and support information are checked close to publication when they matter to the subject. Readers should still verify these details before making a purchase or arranging service, because they can change.

Sources and attribution

For technical specifications and machine-specific claims, we prioritize current manufacturer pages, manuals, service documentation, feature matrices, parts information, service bulletins and software release notes. Secondary reporting can add context. Community discussions can help identify recurring owner experiences or possible failure patterns, but they are presented as community experience rather than universal fact.

When information comes from a manufacturer, supplier, community participant or another publication, the source is identified where that context matters. Research-based conclusions are presented as analysis. Firsthand work, measurements, gameplay and repair results are described as such only when supporting documentation is available.

Opinion, images and safety

Reviews and comparisons explain the criteria behind a judgment, including gameplay, hardware, serviceability, home-space needs, noise and long-term ownership tradeoffs. Editorial artwork is presented as illustration rather than documentary evidence. Photographs, screenshots and other documentary material should have an identified source.

Repair guidance begins with safe observation and basic checks. Electrical faults, uncertain wiring, damaged components, and work requiring measurements or specialized skill are directed toward the applicable documentation or qualified service.

Corrections

Material factual errors are corrected when identified. To report a possible error, email contact@rockcustompinball.com with the article URL, the passage in question and supporting evidence. Clear, specific documentation helps us assess the issue and update the page where warranted.